Your certificate will include your name and the modules you have completed throughout your studies. You will also receive a certificate of attainment for each module you complete. You may have multiple modules that contribute to your overall certificate.

Once you successfully complete all of your modules, your certificate will be emailed to you. You will also find a copy of each attainment on the Learning Platform under ‘Completed Certificate’ 

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Depending on the type of assessment, you may be able to retake the photograph with your ID paper in it and resubmit. For example, if it was an assessment using the practice skin, you can simply retake the photographs. For live model assessments that require photographs or videos at different stages, you may need to practise the skill again and create a whole new submission. You can also take a photo of your setup with authentication, so long as it’s the same place you did the assessment and that’s clear in the images we can use this to authenticate, please get in contact with us to discuss this option.

At Learning Online, we focus on delivering real-world skills through industry-led training. While your course certificate adds value to your resume, true success in practical industries comes from your hands-on skills, technique, and experience — not just the qualification alone.

Some courses include mandatory training components designed to ensure you meet the highest standards of care and professionalism. These must be completed before progressing to certain stages of the course, such as working directly with animals or clients.

It’s also important to understand that while our training is designed to help you build job-ready skills, we cannot guarantee employment outcomes. Just like university degrees, securing a role in your chosen field can depend on a variety of factors — including your interview skills, personality, experience, and the specific requirements of potential employers.

Have questions about certification or next steps? Contact our team anytime — we’re here to help.

Good things take time and we understand that you may need more time to perfect your skills. Extensions are assessed on a case-by-case basis.

Please refer to our extension policy for further information and to check if you meet the criteria for an extension. If, after reviewing the policy, you wish to request an extension, please complete the extension application form.

We are always doing our best to listen to our students. Click on this link and follow the prompts, someone will be in touch within 5 business days.